Gartner: 2009 global semiconductor revenue dropped 29 billion U.S. dollars

According to the global technology research and advisory firm
Gartner's preliminary estimates for 2009 global semiconductor revenue
of 2,260 billion U.S. dollars, down 11.4% compared with 2008, which
will be the industry over the past 25 years through the sixth decline
in revenue.

Stephan Ohr, research director at Gartner Semiconductor, said: "the
first quarter of 2009, a sharp decline in semiconductor revenue, which
continued to deteriorate from the beginning of the fourth quarter of
2008. While the 2009 first quarter revenues were slightly higher, then
led to the subsequent significant year on year growth. "

However, for the semiconductor industry, 2009 is still a dot-com
bubble burst since 2001 has been one of the worst years of income. In
the fourth quarter of 2008, global economic recession has led to the
time when the global semiconductor revenue dropped 5.4%.

Next, Stephan Ohr says: "As the market recovers from recession in
2010, semiconductor vendors will need to track end-user consumption
patterns so that the demand is proven interrupted, or whether there
are beyond the capacity of the additional demand. Not all of the
semiconductor Manufacturers of recession and recovery are the same
feelings. personal computer market is the first rebound of the market,
followed by such as mobile phones, cars and other consumer sentiment
that reflects some of the market rebound. business spending recession
impact on our economic recovery is still is very slow. "

Some semiconductor manufacturers have experienced a recession than
some other semiconductor manufacturers have experienced worse. For
example, the first Japanese semiconductor manufacturers have suffered
a heavy blow to the global economic recession, order reduction;
followed by the yen's appreciation against, making Japanese products
than the United States and European products more expensive.

Despite the revenue decline, Intel's revenue for 18 consecutive years,
the first reelected. In 2009, the company's market share increased to
14.2%.

Table 1: Global semiconductor revenue forecast for the top ten ranking
(in millions of U.S. dollars)

Source: Gartner (2009 Nian 12 months)

In 2009, the top ten semiconductor manufacturers, only three achieved
a revenue growth. In which Samsung and Hynix (Hynix) two memory
manufacturers, revenue growth was mainly due to the long-awaited
memory prices higher. Qualcomm's cellular baseband processor by
capturing market share, revenue increased slightly. Ranked in the top
ten vendors outside the top 25 within Taiwan MediaTek because of its
non-brand handset makers in China in a strong position, revenue growth
of 21.4%. The company is a top 25 semiconductor suppliers displayed
only a double-digit growth companies.

While in the top ten semiconductor manufacturers have seven declining
revenue, of which four more experienced double-digit revenue decline.
The memory business unit Qimonda's losses and the sale of Infineon's
wireline communications services led to decreased drastically 46.5%.
If the income from Infineon in 2008 minus the wired part of the
revenue in order to make the same comparison and 2009, then the
Infineon income fell only 27.2%.

Memory area in 2009 because of its situation that has arisen in other
areas the opposite happened, and therefore worthy of attention. The
memory market has experienced in 2007 and 2008, after years of
declining revenue, saw the revival. In previous years, DRAM makers cut
capital spending, supply rejection effectively enhance the price.
Early in 2009, NAND flash memory shortage; Subsequently, in the second
quarter of 2009, the end of, DRAM price spiral. However, Qimonda's
bankruptcy and some weaker companies close to collapse in Taiwan DRAM
makers means that the majority of the cost of these companies be able
to regain market share, and even increase in the income. Overall, the
memory revenue decline in 2009, but significantly higher than the
entire semiconductor industry, a smaller decline.

North American semiconductor equipment book to bill ratio fell slightly to 1.06

SEMI today announced the November 2009 orders for North American
semiconductor equipment manufacturers to ship higher than reported.
According to three-month moving average, the amount of statistics, in
November orders for North American semiconductor equipment
manufacturers amounted to 790.5 million U.S. dollars, order-bill ratio
of 1.06. Orders shipped in the month ratio of 1.06 means that for
every 100 U.S. dollars worth of products shipped receive 106 U.S.
dollars worth of orders.

The report shows that in November the amount of 790.5 million U.S.
dollars of orders for 756.3 million U.S. dollars compared with the
final in October grew 4.5%, compared with November 2008 the final
volume of 783.8 million U.S. dollars increased 1%.

In the meantime, in November 2009 North American semiconductor
equipment manufacturers shipments amounted to 743.7 million U.S.
dollars, 694.1 million U.S. dollars compared with October a final
volume rose by 7.1%, higher than in November 2008 the final amount of
806.8 million U.S. dollars to reduce 8%.

"In the October orders stabilized, the amount of orders and shipments
remained relatively flat and stable growth momentum." SEMI president
and CEO Stanley T. Myers said, "This trend is further strengthened our
capital expenditures in 2010 will be improvement in expectations. "

North American semiconductor equipment market orders and shipments of
unit: millions of dollars

Shipments (in March average) order volume (in March average) book to
bill ratio
October 2008 440.5 351.7 0.80
November 2008 538.0 571.8 1.06
December 2008 580.0 614.5 1.06
January 2009 648.4 758.9 1.17
February 2009 (final) 694.1 756.3 1.09
March 2009 (preliminary) 743.7 790.5 1.06

User dissatisfaction with buying orders had been canceled

Night, 1710 yuan set of hardcover, "Twenty-Four Histories", 4600 all
19 yuan, "Song, Yuan, Ming and Qing Dynasties inscriptions
Bibliography Series," 19 thousand yuan a pack of "clear Record" and
about 500 kinds of books, all to 25 yuan package Post astonishing
prices on the Amazon Web site excellence, attracting love mad rush to
buy the book User's night. Early morning, excellent Amazon did not say
a "sorry" would be snapping up all of canceled orders and delivered to
their doorstep delivery of books have also been suspended.

Despite the superior side said this is the site system failure,
and proposed to give the orders were withdrawn 25 yuan in
compensation, but lawyers said the amount of compensation such as too
little, but many users insist on superior delivery according to the
price of 25 yuan.

▲

Joyo deep "25 yuan door" Yangzi Evening News for the map

The buyers: "Primary cardiac moved to burst forth jump"

From 22 midnight to 23 am, excellent low-cost Amazon shocking news
of books, through 豆瓣 network, happy network, Sina Bo and other
micro-channels, spreading rapidly. Reporter has found yesterday in the
User 豆瓣 left screenshot, a set of 19 of the hardcover, "Song, Yuan,
Ming and Qing Dynasties inscriptions Bibliography Series" price 4600
yuan, but it was remarkable price of 25 yuan, and prompted "to save
you 4575 yuan", SVIP the price is as low as 23.75 yuan. "Restructure",
"Quan Tang Shi" and many other popular "ancient" book is also marked
by the price of 25 yuan 包邮 many User being mine, while not hesitate to
point to a "buy."

"Even if a discount sale also earn more than 400 yuan, and then my
little heart jump with excitement burst forth." Involved in Ms. Chen
Feng Qiang said, "more than once heard that before the site marked the
wrong price, such as the million notebook Computer-standard to 1 yuan,
after good faith in order to sell most of their ad valorem, never
thought I really met. "It is estimated that there are tens of
thousands flock to these popular books on order.

Dreams into a bubble in the next morning. Many people woke up and
opened the computer view the orders, find their orders from the
"shipping soon" status back to the "not shipping" and then later even
the inexplicable disappeared. Many User reflected that it had been in
the online payment section of the book was returned to the account,
some have been shipped orders had been canceled and was recovered.
Yesterday, 15:30, netizen "Dragula 14 World" in 豆瓣 the message said:
"The Express 8:30 asked me what's time to express, I said at noon. At
noon, I call to the courier, express delivery, said: People say the
wrong price , and let made. "

Excellence: We accept such a large amount can not be

"This thing is definitely our problem, want customers to be able
to understand and cooperation. But you really want to (by 25 yuan)
shipment, we accept such a large amount of them." Yesterday afternoon,
the reporter linked to the great Amazon superb public relations person
in charge . He said the site was a set of parameters there are
problems led to such a thing happen, is being developed through e-mail
and telephone, etc., and customer communication. "The prices are not
the normal selling price, not our true intentions." Superb said, will
be in the form of gift vouchers to customers to "comfort." For this
"blunder" incident involves the number and amount of orders, he said
disclose.

At 6:30, long-awaited apology in a statement last appeared in the
excellent Amazon Web site. The statement said, "due to system problems
caused prices of some commodities page error, the discovery of this
issue, we immediately made an amendment to the current commodity
prices have returned to normal, you can order the correct price. To
have been under the orders, we will according to published on the
website of the "use conditions" for processing. have the inconvenience
to you, we express our deep regret. "But the statement did not
directly linked on the website home page, home page there is no
obvious link, only click on on the right column the last line of small
print ads "Delivery Delay and other notifications" post to see.

Counsel: The withdrawal of orders lose 25 yuan is too small

Clearly shows online ordering has been successful, after a lapse
of 16 hours after the order has suddenly "disappeared", while the
purchase price of the book turned nearly 70-fold. For the order was
canceled after the success of the event, excellent customer service
that does not do Joyo, and promotional activities, at the same time
denied the claims Joyo was black. The customer said that the
outstanding orders will be canceled for each user 25 yuan
compensation. Users need to be sent to their bank account Excellence,
after verification of their outstanding accounts will charge into the
25.

Raised by 25 yuan for the Joyo compensation Deheng Law Group
(Beijing) Zhang W attorney said that "too few." Moreover, the
Excellence in violation of "Contract Law." Zhang W explained that the
success of customer orders, on behalf of clients has promised that the
contract is established, either party can not unilaterally cancel the
contract. Joyo 25 yuan for the proposed compensation, Zhang Wide Web
site that is just a unilateral decision, without consultation with
users, "too few."

Links

They have an error

Dell mistakes a 75% discount

In August 2006 and August 2005, Dell's Web site has given rise to
a similar error, when Dell will also be a server, priced at 8,999 yuan
to 976.56 yuan a price for sale, priced at 592 Australian dollars,
hard disk 8.8 Australia Yuan display an error.

Incident on the server, Dell has already given orders for the
solution to the user can buy 75% of the server. However, Dell refused
to make a hard case payment.

Subsequently, Australia, New South Wales Fair Trade Commission
ruled that Dell should be based on the price of 8.8 Australian dollars
to consumers to honor the hard disk.

IBM Press 1 yuan of products sold 2,000 yuan

April 7, 2004, IBM has emerged under the leadership of ThinkPad
"one dollar combo" event.

IBM Web site error because, when the price of about 2,000 yuan a
notebook combo drive by 1 dollar of price. However, the credibility of
IBM for their consideration, the statement promises, all the price of
1 yuan of these combo drive has been sold to consumers under the
single -

School-enterprise cooperation, "Order-style" train qualified personnel

Emerging industry needs-based, application-oriented students Yetai
emerging technical operation type, job skills, complex, these four
categories of professional will be the focus of future development."
According to business and market demands of a professional is to
promote our province, "Vocational Education Great province "an
important part of the building. Yesterday, Anhui Vocational College of
Finance and Trade Cooperation Committee set up a school-enterprise,
including Haier air conditioning, Anhui Telecom, Hui Long agricultural
groups, including 25 enterprises will be carried out with the school,
"double-base pairs of link" - business is college internship Training
base, the College is a business education and training base; School
teacher to the corporate attachment to the enterprise backbone to the
college to teach.

It is understood that because of higher vocational colleges for
business and social needs of the "order type" train the corresponding
talent, an excellent way to solve the employment problem. "For
example, a new energy application technology professional, is for an
environmental technology company dedicated student graduates are
fundamentally no worries about the employment problem."

order pizza

June 6, what makes the Chinese economy in the sub-prime crisis and
global economic circumstances can be blocked with a growing and buying
pizza has the same
Of the Department.

If you are from Mohammed el Lee cool perspective to observe the noisy
around the world, you will become very wealthy. Because Muhammad el
Lee is the Pacific Investment Management Company's chief executive
officer and chief investment advisers.

El Lee, 49, good from the fuzzy phenomena and functioning market
machines clang of insight into the future trend of economic
development. This in his "collision: the new map of the world's
financial" book, he look at the overall situation of how to divide
your property to provide some suggestions. This book shall be the
period of global economic turbulence investment strategy.

On the one hand so that other people trapped in today's world into a
global problem: Banks continue to lose money and asset write-downs;
the one hand, a lot of money will be transferred to Citibank, UBS and
Morgan Stanley, while the spread of financial derivatives, Their
tentacles have been stretch to your mortgages.

El Lee will be all new developments are incorporated into this great
panoramic view of the economy. He continued inter-face of the world
economy, impede economic development in the past as the future
economic development, and thus the outbreak of financial turmoil has
caused the global economic turmoil.

This tortuous process is completely the interaction of the market
process, yesterday's market impact the future market. In this book, he
wrote a detailed guide. He pointed out that "yesterday" means the
United States, Europe and Japan. "Tomorrow" refers to China, India and
other emerging economies.

For those who want to understand global economic and financial
development of the people, do not have to follow the United States,
Europe, and Japan's footsteps. "Gradual transfer", we see the
dominance of the economy gradually shifted some of the economic impact
of the original little country. Act as the identity of the original
debt of countries, but now serves as the identity of creditors and
investors. Although the tunnel of the financial system has been filled
with fancy new structure of products, but the old and new products
will continue to overflow.

Previously in charge of Harvard's fund el Lee said that, like the
repair of plumbing problems you may have encountered at home, too, but
the clean-up process is very much a headache.

This book uses a lot of simple analogy. He compared the global economy
is a situation of using U.S. consumer spending up and down fluctuation
of the energy engine of the aircraft.

Now the engine is sputtering, but because of some small engine is
running, so the aircraft can maintain a certain level.

While Lee said el very straightforward, and the article is a summary
written in the form of points. But when it comes to "our
time-inconsistent preference theory advocated perspective", his
proposal is very professional and constructive.

The insured may not be reliable because of the risks do?

El Lee for their requirements are very strict, he never according to
their own subjective opinions to be judged. For example, if the
central bank to avert the loss of low-interest loans, but just talks
to encourage investors to take greater risks in this debate on the
issue, he do not favor either side.

He pointed out that the insured may be due to poor credit risks will
continue to exist. But also not to say that extensive use of economic
means to intervene can not be a good reputable investors and lenders
with bad credit investors and lenders to distinguish.

If you want to listen to the views of stinging, then this book there
is no way to satisfy you.

For those who want a return period of global economic turbulence of
the investors, el Lee provides a valuable guide. The distribution of
property chapter, he is a long-term US-based investors are looking for
a portfolio.

About 50% of the portfolio invested in stocks, there are 15% invested
in U.S. stocks, most of the other cast in the advanced economies and
emerging markets; 14% invested in bonds, but more is to invest outside
the U.S. and not domestic; the rest of the story of the assets,
including real estate, commodities futures and anti-inflation bonds.
The real value of assets can be a little by little.

"Pizza Order", el Lee compared this structure is how an Italian
restaurant ordering food.

He pointed out that, to many visitors, we find that we are basically
very similar to ordering pizza. Therefore, we decided to change the
look, order a pasta and vegetables contain a large pizza.

So he will be compared to his investment portfolio is pizza.
McGraw-Hill publishes a "collision: the new map of the world's
financial" This book, a total of 344, ￥ 29.75,15.99 pounds.

where is my order?

Friends in Shantou City, underwear company to do foreign trade
expansion. He said that a day's work is "made tens of hundreds of
e-mails every day," one by one from abroad, found on the website
E-mail, send letter of introduction in the past products.

He had just participated in work, quite a the mood. However, after
some time has been to no avail, he began to fade Da Da: "The day
mechanical in hair, hair that when only a single consultation?"

In addition to a one way email to foreign customers, the company has
invested several million in the Alibaba business. However, as
businesses more competitive, exercise alone rarely, the company's list
is mainly the first two phases of the Canton Fair pull come. How to
effectively expand their business, improve performance? Friends
anxious Zhuaernaosai.

The two sides of international trade in different countries, thousands
of miles apart. In general, you want to open the door to foreign
trade, access to orders, could the word "key" relatively limited,
mainly exhibitions, search engines, B2B sites. These methods to open
the channel for foreign trade, but also have their own limitations.

In recent years, a variety of shops and exhibition swarm into the sky,
on the one hand to promote the exhibition industry in large-scale
development, on the other hand, due to a variety of names similar to
overlay or similar event, lack of professional influence is limited,
only the such as loud as the Canton Fair signs, enough to be able to
attract relatively large number of foreign participants, in order to
bring some order business.

Search engine promotion effect? This is our more recognized. Many
enterprises through which to promote the brand, access to economic
benefits. But this put in quite a large, one-click Baidu rose to one
dollar at every turn, google one click as much as two dollars a year
off to spend thousands of dollars. For SMEs, this is undoubtedly a
heavy burden. Moreover, in a search engine ads can only be in this
rank among the top search engines to rank well in the other, the same
payment of fees.

B2B Web site promotion, which has swept the global trade, are now also
beginning to reveal the shortcomings of ordinary kenfor:
old-fashioned, service single, and a large annual cost of tens of
thousands of B2B websites as well as more than ten million yuan.
Represented by Alibaba B2B service provider, has gradually lost a
number of SME customers.

In the Guangdong region, rooted in the thousands of export
enterprises, mostly SMEs. To carry out foreign trade business, plans
are to go abroad to open foreign big market. However, calculations up,
because it is restricted foreign trade channels are limited, high
cost, the enterprise's actual earnings are often unable to meet
expectations. Where can I find more appropriate marketing methods and
models? The idea is to solve on the Internet.

Internet in increasing productivity and reducing costs, has made an
outstanding contribution, which has connectivity features and low-cost
advantages, as they should for foreign trade enterprises to provide
truly "cheap" solution, or do not deserve to call the Internet!

The new solution, or are still exploring ways to be more than one,
in which YONGTU developed "E Maitong" international version, be able
to brand and product advertising, specifications, and accurately
posted to the majority of the mainstream B2B abroad web site (in
English), and at the same time were several major search engines
included top-ranking and the cost is only to achieve the corresponding
effect of search engines, one of a dozen points. It is the effect of
its multiple benefits, occupy the country's leading technical and
marketing advantages, is the foreign trade enterprises should
seriously consider options.

YONGTU is Shantou University-run enterprises, is the Guangdong
region's most powerful network services company, is also the South
China region's most powerful network marketing, one of the project
operator. The company brings together five years, efforts to improve
the self-development of this "E Maitong" business release engine, was
warmly welcomed by the market, nearly 20 affiliated agents, the
products sold nationwide.

E Maitong international version of the advantages include: a powerful,
automated identification code; software, networking, no install, no
need to upgrade, support for off-line publishing, support for mobile
phones or handheld computers and other wireless platforms; of more
than 2000 yuan a year annual fee, an unlimited number of issued
corporate brand and product advertising; may entrust YONGTU operation,
thereby leading to more standardized, more professional and more
effective.

Trade marketing, winner takes all. Despite the vicissitudes of
foreign trade market, the most important thing is to seize and hold
firmly to convey results.

Dong Lin Technology Co., Ltd. is one of E Maitong users
specializing in export of handheld electronic games. In the E Maitong
before, using other promotional methods, the effect is there but a
huge advertising investment, but often without the expected returns.
The use of E Maitong ate, not only the company's brand and product
advertising are a large number of mainstream English B2B business
platform included in the world's largest search engine, google, with
keywords "Pocket Game Player" search, the world rankings the past few
pages of a gradual up to third place home! If other means, to achieve
global ranking in google the first few pages, it is very difficult and
requires huge cost, while the pulse pass through E, with relatively
little input reached the top three ranked in the home page for the
East-lin science and technology, this is undoubtedly a big surprise!
At present, several large foreign clients have come to find
themselves, the East-lin technology sales up sharply.

Foreign trade, where to look for orders more efficiently? E
Maitong for foreign trade enterprises laid a new "Silk Road."

Beautiful women, for business, and you still ,,,,,,

Afternoon, sitting in the lobby of his friend's company and saw an
extremely seductive woman face with a color yield, seemingly aloof
from worldly affairs to straight floated a friend CEOs office.
Happened to a friend over, I asked just into the story behind the
beauty? To see the factory workers should not be worn, giving the
feeling of pulling pull. Friends laughed: "Yes CEOs the new
girlfriend, often CEOs residence overnight, so we all know it (bosses
wives in Taiwan, ... ...)." Wen Yan astounded and days, her company
bosses are more than 50, but just go This woman was also in his early
20s, and why? Seeing my puzzled friend laughed: "Oh, do not guess, and
really our boss's girlfriend, who is our supplier, the quality has
never Zeyang all used to disable their plant material, but because of
This phase appears beautiful, and now most of the orders are given
they do, the MM is their factory operations ... ... "

True halo, usually have heard talk about a business of emotions, but
can not seen to talk about business so much to talk about a span of
romance come! Think about this mode is also not a romance, does it
mean for her: Business = dedication? Really sad for this girl! I do
not know to those orders, or in order to become a large company CEOs
of the lover's share of vanity ... ...

This should not be a one example, but rather a phenomenon. Really
do not understand this kind of girl! I do not know their hearts to the
"business" is how the word understand. Perhaps, for them, the
"business" means "opportunity", "what opportunities", and only their
hearts that there was clear. However, the money that can no longer
make a profit, human dignity, once lost, is hard to pick. Today you
have come to rely on beauty robbed orders tomorrow then? Again more
than you young and beautiful women to, but also do Changsheng general?
If you really go there one day, girl, you will feel then?

America's largest jewelry retailer, sales are down due to cancellation of orders

America's largest jewelry retailer, Zale has been canceled
orders for some suppliers, mainly because of its ever-increasing debt
and a decline in sales. In a report to the U.S. Securities and
Exchange Commission documents Zale said at least one year of business
with the store sales fell 18.6 11%. Familiar with the situation said
diamond supplier, said Zale response to declining sales measure is
canceled by the end of November orders for tens of millions of
dollars.

Graham to obtain orders for more than 25 million U.S. dollars

(GHM) 20.76 +0.01: the company announced that from Northrop
Grumman (NOC) Shipbuilding has received orders for more than 25
million U.S. dollars, will supply the steam surface condenser for the
second ship Gerald R. Ford class aircraft carrier.

"Who understand customers, who take orders"

China cew has been Beijing August 19 (reporter grass heart) human
character is divided into four kinds: strength, lively, perfect,
peaceful type. Have different personality, in dealing with the
problem, judgment, and such things, people have their own
characteristics. Understanding these characteristics, you can master a
unique set of "reading plan".

Through a personality test, and determine their personality, define
their work in sales for,

Know yourself, the character flaws, and proposes the solutions for
sales, paving work,

Careful observation, the office decoration clients, and dressing,
behavior, and talk with interest, such details, accurate judgement of
objects of different character of the customers.

According to the different character, make corresponding to the
customer communication skills, with the fastest speed captured
customer "s", improve the success rate, get orders as true ace sales!

Editor:

How can u know customer like listening to what?

What do u will listen to your customers say?

To find the target customers, u can let him do you accept?

Why do you just open, painted by customers love, even go away?

U said your product price customers high quality is poor, how do you respond?

U give customer provides several sets of scheme, why can't sign...

The answer is in this book!

The author used the word, witty relaxed extensive practical experience
in marketing, combining the character analysis, summarized a set of
effective sales skills. Reading this book, you'll learn how to judge
their own personality, weakness, become an excellent salesman, You
also can accurately grasp the different character, taking customer
sales strategy, thus winning success, let the customer orders to
become your friend.

Author introduction:

CaoHengShan actual pie, famous experts and senior Chinese marketing
training, national certified trainer counselor, wuxi combat family
enterprise management consulting Co., LTD chief adviser lecturer. With
its 10 years marketing experience and combining a learning
organization training skills and create a set of effective "happy",
and combined with actual situation marketing skills developed a set of
suitable for Chinese learning experience "happiness" teaching method.
The masterpiece of enjoyment from readers welcome refuse.

The network marketing communication skills

A, network marketing communication and the traditional marketing communication

Network marketing and traditional marketing in language communication
is different, because of their different ways of communication, and
the transformation of the marketing concept, is mainly embodied in the
following aspects:

1 the different ways of communication. The traditional marketing,
mainly through the letter, telephone, face to face, TV, radio, books
and communication, enterprise through their marketing information
delivery to customers will communicate with stakeholders, in the
process, though in some cases with customer interaction between
enterprises, but they are usually very limited interaction between
enterprises, mainly from the information to consumers' one-way flow,
And network marketing network will be as the main way to communicate,
usually by the customer in the website search information network
connection, it is launched a pull with the traditional media,
marketers communicate without so much control. In addition, in the
Internet this virtual world, both the unknowable, each tone, etc,
timely communication signals that can reflect the other, so as to
adjust ac as traditional communication strategy.

2 different ideas of communication. The traditional marketing in the
marketing personnel's communication and consumers, more tend to
persuade consumers to accept their ideas and enterprise's products.
But in network marketing, due to the enterprise's marketing idea from
the original enterprise center for real change in consumer demand for
the center, so consumers and enterprises in communication, mainly from
the consumer's individuality and requirement for enterprise's
products, services and consumer demand, the difference between and
common, and when the enterprise marketing strategy by changing to meet
the needs of the consumers.

3 and the ability to communicate. In the traditional marketing
communication between enterprises and consumers have obvious
space-time restrictions, but in network marketing, the enterprise and
the consumer at any time, any place can communicate through the
Internet, and the information communication is real-time.

4 one-to-one communication in network marketing in popularity. Due to
the Internet itself in the traditional marketing, because of the high
cost and less using one-to-one communication. Personalized Enterprise
can according to consumer's individuality characteristic, through
email, undertake personalized communication. Network marketing
communication can make the supply and demand in the interactive
communication process and information asymmetry, more tend to realize
the supplier and the buyer one-on-one deep two-way communication. And
the traditional consumer groups is compared, the one-to-one
communication of personalized communication effect is much better.

Second, in the process of network marketing communication skills

The information communication network marketing and traditional
marketing existence very different, some in the traditional marketing
communication skill in the use of network marketing, network marketing
and therefore not be applied in the process of communication skills
should be discussed. The author thinks that in network marketing
communication skills can be carried out from the following several
aspects.

1 commodity name. Site search tools in search goods, goods name and
consumers tend to submit the case to match the keyword search results,
so, in the name of commodity information, as far as possible will
describe the buyer will use this commodity is closely related with the
key words are written in the title, can greatly increase the chance to
display by consumers. In the B2B network by such intermediary, C2C
commodity information, this approach is more important. For example,
selling laptop battery merchants will he named "products (lenovo
lenovo E660 / E280 zhaoyang), new laptop batteries, so consumers,
formerly in" association "and" lenovo ", "zhaoyang", "E660", "E280",
"the laptop battery" multiple keywords can search into the product.

Use this when naming strategy is used in the name of the commodity,
and commodity itself is key must be closely related to increased by
search, don't add to the opportunity and machinery, this will be
irrelevant words in a certain extent mislead consumers, cause of
consumers.

In addition, in order to add an image, rich commodity classification
of personality. Good commodity classification can have same effect and
commodity name, can attract consumers' attention to improving consumer
goods, consumer interest, effectively arouse purchase desire.

2 goods. Commodity information to users understand the introduction of
consumer goods, effectively arouse purchase desire plays a very
important role. Commodity information includes information on the web
page is introduced and the customer with the shopkeeper exchange
process information.

Commodity information is introduced firstly to ensure its true, clear,
let consumer goods after watching the main indexes can understand and
performance, etc.

Secondly, from the perspective of marketing, website provides
information as detail, the effective customer satisfaction degree is
higher, more easily arouses consumers' desire to buy. So in describing
commodity information, to provide detailed and commodity information.
For example, a home in the online store sells bread introduced its
bread, can introduce from wheat of soil, climate, until the start of
bread baked, packaging and processing of the entire process, let a
person feel oneself have a look after the bread of natural products,
experts have interest. Notable is, commodity information is not equal
to the detailed information to introduce trival, grasp the key,
prominent characteristics of goods. In addition, how to rearrange and
organization of information is also worth studying.

Finally, with the commodity characteristics and interests image
description. The introduction of goods, if confined products of
various physical properties, is difficult to make customers by. To
make customers buy, need in product performance, based on the
characteristics of sketch a picture, the beautiful picture, in order
to enhance attraction. As a sell quote said: "if you want to remind
each other, the desire to eat steak steak in his presence is
effective, but most irresistible woman is the 'sizzling steak, he
would think' sizzling steak is lying in the fragrance waft, and
swallow saliva.

3 price description and consultation. Investigation shows, the
preferential price is one of the important reasons for the Internet
shopping. In the description of the price, must give consumers fully
appeal, let him feel compared with traditional shopping online
shopping, indeed gained. Many online stores in commodity prices will
be divided into market, ordinary members, VIP member. The price of
this description, let consumer awareness of the close relationship
with the shop, get more affordable, and this is often closely to
shopping and communication, so to improve customer loyalty.

In the customer orders, especially C2C transactions before, with the
price between the shopkeeper customer consultation is unavoidable. In
price consultations, when customers demand, the shopkeeper need to pay
attention to some necessary skills: (1) "magny cours, to illustrate
your prices in congener commodity has been lower, and the quality of
the goods, emphasized again. 2 his initiative. Whether can ask price
at buyers, immediately ask: discount do you want some? The problem to
him again. Don't look down upon this word, the effect is huge. Because
you know each other as one, but you ask, reply in their eyes are not
make you satisfied, so not consciously is wrong, no reason to let you
cheap. The first, the seller to your natural. 3 small profits and
quick turnover. To a certain extent in the profits are sometimes
cannot avoid, but can be induced by buying from his second commodity
etc up. At 4. This recruit general use in you will buy the buyer is
seen, but on price commodities to cheaper. You had better nothing, it
is a secret between process, who first had smitten, who even talking.

4 information publicity and promotion of the process of communication.
In the process of exchange, mainly is hoping to expand enterprise and
brand or product well-knownness, let consumers in a certain extent,
the goods that accept. In the process of consumer goods, the relevant
information will be described with the actual purchase goods after the
performance, efficacy, if compare difference is bigger, there will be
a cheated, consumer's enterprise image will be affected. Therefore, in
the process of information publicity and promotion, the first to
ensure credibility, not false information, not exaggerate the
promotion product. For different customers, have individual
expression, communication, and the customer must be mastered many
common expressions and skills, in order to reflect the whole image of
enterprise. Communication process to maintaining a positive attitude,
positive terms should choose reflects the word meaning.

In the process of information publicity channels of communication with
customers, and a variety of ways, in different ways, the communication
skills will be different.

(1) through the web information. In web forms to the user information
and requirements of the site navigation, good let users can in the
shortest possible time to find the information he needed, Request
pages, not overmuch concise what the user's attention; interference
High quality of information, details but not trival, let users see
after the harvest significantly, To content, if the content is very
good, with many of standard classification, not on a page, lest too
much information user after see befuddled, unless the information is
an integral whole.

(2) through E-mail messages. Write emails, try to be the main
information in the first screen can be arranged to see range, Will the
core contents propagating articles (such as the title) as the theme,
make email subject attractive, stimulate users open E-mail desires,
Email writing should be concise, easy to browse and reading, the
shorter the better content, occupy the recipient's time as little as
possible.

(3) through the BBS, news information. Through the BBS, newsgroups key
message is able to attract users browse. The article firstly give
yourself a good title, this is the first step to attract people,
Secondly, to improve the quality of content, let users see the feeling
after the harvest, Third, in the end, the content of information to
leave fast contact is generally E-mail address, telephone number,
address, business contacts in the full name, so don't leave cause
unnecessary trouble, Fourth, BBS or newsgroups, contents are obvious
category, must be released in the relevant information in the column,
lest cause users: Fifth, should pay attention to the information
released by frequency, repeat the information should pay attention to
the changes in contents and expression, Finally, often in the relevant
local Posting user useful information or reply to others, so as to
improve the news in the group of fame is also very important.

5 the pre-sale, sale and after-sale service of communication. The
pre-sale, sale and after-sale service in the communication is commonly
bought a product, or will buy business enterprise product consumer, in
addition to exchange process, especially the general attention to the
choice of words, give consumer positive meaning, a clear, lest
consumers don't equivocate meanings, cause unnecessary trouble.

Pre-sale service marketing and selling is the link between, its
function is very important. The marketing personnel shall try to
improve quality and rigorous, detailed implementation core issues in
the process of trading, lest appear some unnecessary trouble.
According to the daily pre-sale service enterprises in some common
problems, the formation of a particular business and customer
communication is must be clearly communicate a set of sequencing
problem, thus ensuring the headline in advance and customer
communication is possible problems related to communicate clearly and
disputes in the execution to prevent a dispute and influence.

Medium-sales service refers to the process of product sales for the
customer provides the service. The marketing personnel need for
customer warmly, show products, product details, help customers to
choose goods patiently, answer questions. Customer Medium-sales
service and customer's actual purchase action, promote commodities
that accompanies the key link clinch a deal.

In service to customers in the problem to have a good state of mind,
for the customer to heart gratitude, listening carefully to customer
Suggestions and requests, with sincere attitude for customers to solve
problems, standing in the customer's perspective customers interest
consideration in dealing with problems and rapid response, completes
each subsequent service. Enterprise to the after-sales service as a
communication with customer service, in the process of understanding
of certain skills, to improve customer satisfaction and increase
enterprise service level. First, must pay attention to the emotional
contact, after-sales service and customer is most of the process, once
be emotional contact customer, is the enterprise's friends, it is
necessary to conduct regular emotional communication, such as regular
mail, or holidays are promotions and customer contact when active at
an appropriate time, still can send small gifts or give customers to
provide any additional services; etc. Secondly, and information
collection, by providing after-sales service, explore the value of
customer, understand customer's demand for mining and potential
customers and keep customers do material.

6 on Internet etiquette. Internet etiquette in online communication
refers to the activities of the form being approved "rituals and
ceremonies, are people on the Internet communication protocol to
follow. Internet information spread more quickly than traditional
approach, wider and more big, the influence of the information
exchanges in network marketing to pay great attention to the Internet
etiquette, lest cause consumers antipathy, causing unnecessary losses.

In network marketing, should pay attention to the following questions:
(1) remember people's existence: remember and you are dealing with a
living person, if you won't say it online don't say, (act: Internet
online and offline consistent with the reality of laws and moral life
is the same, if the thought in the network can reduce the moral
standards, but it would be wrong. 3 different sites, do as the Romans
do: marketing objects have different exchange rules, so in different
occasions, communication and tone should be differentiated, 4) respect
other people's time and bandwidth: don't be self-centered, fully
consider others need when browsing information in time and bandwidth
resources, this also is the respect to consumers, 5 to leave a good
impression: because the network anonymity properties, others can't
judge from your appearance, and each will be for your impression of
the others, pay attention to your behavior will help to set up good
images of the network, 6. Share your knowledge, it can not only
strengthen themselves in consumer memory, also helps to improve the
consumer goods for sale, arouse the interest of consumers purchase
desire, 7: calmly argue in network communication, people by reasoning
is normal, not offensive. Respect the privacy of others), enterprise
should fully respect the privacy of consumers, not reveal customer
information, it is not only in the protection of the interests of
consumers, and keep yourself in the good image, 9 don't abuse of
authority: relatively speaking, in the marketing enterprise holds more
information and rights, enterprises should fully appreciate these
rights, information and serve consumer, ⑩ tolerance: face consumer's
faults, enterprise should be tolerant attitude.

7. Conduct real-time communication. In order to further promote the
communication between enterprises and consumers, improve customer
service level through the network, can carry out various forms of
instant communication, such as online consulting and solutions to the
system, QQ online services, etc. Established in online instant
communication channels to maintain the smooth, answer quickly, don't
let consumer waiting, Try to let users click representative service
personnel's head can consultation, without the need for any other
installation work.

In addition, open special community for users to communicate, and have
special maintenance and solutions, Making special page introduces
users interested in key information, etc., are relatively popular
means of communication by consumers.

Method of cooperation in the helicopter flew in the global 120 frame start orders

China aviation industry (hereinafter referred to as the aviation
industry group) yesterday announced, EC175 - Z15 has come from North
America, Asia, Europe and China 15 companies in 120 frame start
orders, the next 20 years, the Chinese market demand for the machine
frame around 400.

Catic industry says, it not only fills the helicopter in China's 6-7
3000tdock, also fill the blank of European helicopter series dolphin
(4 ~ 5 tons) and leopards (9-11 tons) between blank and wide prospect
of market. According to the development plan and batch production plan
and delivery EC175-2010 Z15 project will deliver three aircraft
airframe and batch production of evidence for the test, test in 2011
to obtain European airline security ShiHangZheng.

The clothing industry and the price is still fall to order by less than 10%

Hong Kong garment trade association President, said bin kingdom zhong
Occident market order, but have bounced significantly because of local
unemployment remains high, customer requirements, sale prices, but the
order by less than 10%.

He pointed out that Hong Kong garment industry products mainly export
processing previous to the European and American market, but local
financial tsunami influenced by last year, so many garment enterprises
began to produce high value-added products and design, develop the
mainland market, is expected in the next five years, industry in
mainland business year can increase at least 10% forehead.

Orders are expected to return next year

Currently the dongguan exports still not back to last year's level,
but the enterprise's confidence in next year's markedly, optimistic,
partial orders can be restored to the enterprise even expected 2008
peak level.

Report from our correspondent (reporter ChenWeiHua) current dongguan
exports still fails to last year's level, but the enterprise's
confidence in next year's markedly, optimistic, partial orders can be
restored to the enterprise even expected 2008 peak level. This is the
following economy and information bureau recently conducted from
fourth quarter in the research of information.

Following the economy and information bureau investigation of
enterprise, enterprise 16 companies. According to their feedback,
currently export-oriented enterprise general orders that year-on-year
growth of a 20% -30%, part of next year to may even expected 2008 peak
level. The data in the following is universal, many enterprises to
restore order are from the same period last year, eight but haven't
fully restored to last year's level.

Companies also said that recent raw feedback and prices rose r&d of
new materials, new technology to obtain more profits, reduce costs
rise to profit squeeze. Dongguan has entrepreneurs prophecy, and raw
material prices continue to rise next year will become a big problem.
"For pulling G D P, national building booms, use a lot of steel,
cement, etc, the basic raw material will lead to rising prices of raw
materials, huge pressure on private enterprise form."

Sales orders for more than a small car which became the premature car?

A section of a joint venture with the North German department
vehicles, tens of thousands of orders, and can be 10,11 on sales of
vehicles only 2009,1954; a joint-venture Japanese cars are also tens
of thousands of orders, sales in November, only 20.41 million. There
are a variety of new vehicles just listed, order more sales of small,
plays a game of a city car-free and increase car dealers. Some models
is said to have routed orders for next year in June. This is unheard
of in 2009.

Orders for more sales of small, only show capacity of no use and do
not have or do not have the production capacity up to high-volume
production capability.

But do not have the high-volume production capabilities so why should
production? Not a rushed pre-empt the market, afraid of missing the
best time for selling cars in 2009?

In the automobile market blowout, the chattering away on a new car
market, winning a number of eyeballs, creating a thick atmosphere of
public opinion, concerned about the degree of popularity for a time
improved dramatically, but there is a good thing ah Italian and
harmless. But the hardship to the consumers, the hand in a deposit,
eagerly looking at new cars, left, which do not come to the right,
which do not come for several months been Huyou, buying and not buy a
dilemma.

Those not listed on a new car, "T"-known, public opinion has long been
out, what speed Teng T, Octavia T, Mai Teng T, etc., and even Fiat T,
public opinion came to be. But the news came in, a new car could not
come. New car would also like to warm it. Not yet ready for market
began to worry 啦 always want to play something, "the first tune
unsuccessfully affectionate." Perhaps, among them the near future it
will also appear premature children.

Premature children earlier human breathing the air, you can seize the
market, but after all, in their infancy, capacity fragile, small,
difficult to create a sales shock waves, poor sales and a sensation in
sharp contrast to public opinion, the torture of waiting for a train
to consumer those between jobs.

Cheng is also premature birth, premature birth is also lost.

The production of automotive products has its own strict scientific
laws, there are strict time limit. The author has produced a new car
how long will it take to interview an expert, he said, manufacturing,
product platforms take up to 30 months, with the platform also take up
to 30 months, the fastest 20 months; mold preparation, 80000 km test,
to do kind of car, for design, display, modification, etc., is a new
car to go through procedures.

Mass production is not ready to fully and in advance release, causing
worry about capacity shortages, energy is not enough, the production
line length less, the market in short supply, a large amount of loss.
Such as production capacity sufficient to meet the supply of new cars
when sales peak is almost over, the temperature of public opinion is
almost sold the temperature began to decline. Pre-empt premature
harvesting, may be left unable to fulfill the orders.

The new car market, preheating is necessary. Model is not listed, how
warm-not be overstated. However, once listed a large number of orders
received, but also did not materialize the ability to allow customers
to hard to wait, it is difficult to obtain consumer patience support.
Re-brand also can not stand such a good toss. Brand so squandered
spoil, allow enterprises to affect the integrity of the image of the
brand and its appeal and appeal and a sense of intimacy with consumers
will be greatly reduced.

Would like to pre-empt the market, not cutting corners, acting by not
playing, only to grasp market trends, a modest advance research and
design, a down-at every step.

To believe, a good car, any time there are more competitive. Unless
your product is not self-confidence, hastily listing, running around
in circles.

Automobile market in the other extreme is a good car, but the lack of
public opinion and propaganda, rally not enough visibility and
attention, do not let the car attractive to the extent of network
infrastructure, weak marketing, lack of strength, they hastily listed
on the results of sales in Chi later able to come up. This is also a
kind of premature deliveries. Such "premature vehicle" is also a
minority.

Using innovative marketing techniques to win orders for

In general, more prominent selling point of products, tend to favor
sales staff to easily access orders. However, for some of the more
common products, selling point for some general products, product
quality has not changed, the quality of services rather circumstances,
the sales staff on how to quickly sell the product, to secure orders
from customers then? This requires that the sales staff in the
innovation in sales methods hyperactive brain.

Era requires innovation, and social needs innovation, and marketing
methods also need to innovate. In fact, the innovative marketing
methods are often able to attract the curiosity of customers, so that
the product had more P can be made at the customer's eyes are not
normal, thus leading to inspire our customers desire to buy. After
all, customers to buy is the feeling at times.

Here is a novel way to sell the things with the story, for sales staff
to secure more orders, has a very positive reference to learn.

In the 20th century, 20 years, the United States a man named Robin who
owns a candy factory and several small shops. Among the many giant
squeeze, his candy sales have been poor. Although he has employed all
the means it increase sales, but has little effect, fewer and fewer
sales.

One day, in the marketing of candy when Robin saw a group of children
are playing games. Soon, he was attracted by the children's game. How
many pieces candy kids to put a few average pocket, by a "public
election" and put a "lucky candy" (a large number of sugar) into one
of these pockets, not allow others to see, and then We randomly
selected a pocket, had the honor to get "lucky candy" that people who
enjoy the privilege of the emperor, others are subjects, each to be an
offering a candy, he thought this strange and interesting the rules of
the game, an inspiration Chuang into his mind. So, he decided to these
children "selling lucky" - every child and hope that their luck and
hope that their "special privileges." But this requires him to change
the previous way of selling.

At that time, the United States many of the candies are based on a
fee-splitting one to sell children. Robin on bag wrapped in a
candy-cent coin as a "lucky items" and in the newspapers, radio and
advertised: "Open, it's you!"

This "selling lucky" approach quickly attracted the children's
interest, the children have come to buy the sugar. Because if bought
sugar packets have copper, they are not only free to eat a candy, but
also to feel "lucky" to bring their own happiness.

Because the sales method of novelty Robin, Robin sugar immediately
known throughout the country, sales rose a few hundred times more
quickly. Robin sugar continuously received orders from all over the
country.

In the sales process, sales will inevitably face intense peer
competition, inevitably will encounter peer marketing practices with
its own identical, but inevitably will encounter peer with its own to
provide customers with the services and benefits similar to . The
emergence of these situations, making the products sold by sales staff
to become "normal" up and thus can not produce a strong customer
appeal. This is undoubtedly not conducive to sales personnel to sell
their own products.

In this case, in order to attract more customers, get more orders,
sales staff should try to adopt some new customers receptive to
marketing practices in order to inspire customer's curiosity and
desire to purchase, in order to their own and create more business
opportunities. This approach is often easy for products to give people
"different" impression, "different" products is of course easy
eye-catching, easy to inspire our customers desire to buy.

A book sales personnel in selling books, the face of fierce market
competition, are fighting for orders, to improve their job performance
has become increasingly difficult. As a result, he changed the sales
approach to selling books have been changed in accordance with this
come to sell in accordance with jin, thus to promote their products to
help agents quickly and thus gain from the agent, where more orders.

The sales staff is Te Jiashu selling books, according to the profits
of this sale is not only high but also not very attractive because the
market Te Jiashu special, and the competition is fierce.

His recognition of the idea of agents, they have done some tests, a
book roughly how much weight, according to pounds on sale, then how
much the price can pound profit. Through some calculation and
preparation, the agent put up "all Te Jiashu be 8 yuan a catty,
casually pick pick any" notice.

The news spread, many readers of the anti-traditional "selling books
by catty," an unprecedented show of interest, have come to "Tao Shu",
one after another want to spend the least money, "Amoy" to their most
desired book. Because of the "burden by selling books," people
interested in many bookstores have become unprecedentedly strong
popular up. Some readers have come to watch their favorite books
purchased, resulting in the bookstore of some one thousand dollars a
day from a sudden surge in sales to Liuqi Qian Yuan. Vendor business
fiery red, the salesman also followed to obtain a sum of more weighty
list.

This is a bookstore selling the Te Jiashu On the red after pounds.
Sales staff is also actively help other parts of the agents using this
method to sell to their customers Te Jiashu. Likewise, they also
received very good results, sales staff has received an order from.

Thus, in the product homogenization serious, very competitive today,
the sales staff in order to get more orders, must find ways of
innovation in sales methods do more hyperactive brain, with their own
unique selling novel way to attract customer's attention, so that they
can generate the desire to buy and put into action.

Of course, the concept of the decision on actions, in order to adopt
innovative marketing methods, sales personnel must first establish a
solid mind innovation. For salespeople, it should be firmly entrenched
in the mind awareness of innovation as follows:

1, Time need for innovation. In an era filled with passion for
innovation, innovation is not just technical personnel matters, it
matters not just managers, but should be something for everyone. In
the sales process, sales staff as long as there innovative thinking,
to adopt the way customers prefer and often can make customers prefer
to sell their products to achieve a better performance.

2, the highest state sales lies in innovation. In the sales area,
there is no spirit of innovation, blindly followed someone else's
sales approach is unable to obtain good results, but can not be beyond
the others. The growing importance of innovation today, innovative
marketing is the inevitable result of market competition. To achieve
outstanding results, sales staff must learn to innovate, using some
novel marketing methods to attract more customers.

3, innovation can of ordinary into something wonderful. In the sales
process, many products through the use of a new way of marketing, can
often stand out from similar products, in the eyes of our customers
are becoming "normal", and customers tend to want to buy is the
"unusual." Therefore, no matter what kind of products sold, as long as
the sales personnel with the unique marketing methods to attract
customers, often able to achieve unexpected results.

4, innovation to meet customer needs. In modern society, the
customer's consumption is not just for the product itself, but also
pay more attention to products included in cultural significance.
Selling products, to the product to give some cultural connotation,
and then go to promote it, they often cause customer concern. However,
all this cultural content must be to meet customer needs as the
premise, if not to meet customer demand, it will be difficult to
arouse the desire of customers to buy, after all, selling products to
meet customer needs. Therefore, the sales staff in innovation, we
should base ourselves on meeting customer needs.

5, innovative marketing can imitate, but it can not be copied. In the
sales process, sales staff found a relatively new marketing methods to
others, you can be improved on the basis of imitation, or the
introduction of a more inspired by its customers like the sale by the
way, but can not copy their sales methods. Copying is not innovation,
but also copy sales staff will always be one step behind the others,
could not get beyond the performance of others.

6, innovations from work and life. In the sales process, sales staff
as long as to be a heart, a lot of things are likely to trigger a
sales staff of innovative inspiration. Especially in the sales staff
and customer contact, they must carefully observe the clients have in
common spending habits. Once the discovery is one of the laws, it may
become a trigger point for selling innovation.

Want to get order , first you must communication with customer in skills

The following is based on marketing starting point to write some of the ways, not all enterprises are valid, you can choose an appropriate article

1, customer: I am not going to pay more for the cost of this order, nor accept the other provisions of the

Supplier: Next week lead time if you find on other suppliers, we are happy to produce half of the goods sent to another supplier in the hands, sent to you together. However, the present situation, it is necessary for whom the price increase, if the equipment is still intact so. Now the introduction of a new production line, the marginal cost of product up, and the same amount will be paid you more, then why do not want to look at more efficient production rate can make you better than your competitors control the market

2, customer: I can easily get from other suppliers for better price

Suppliers: Of course, If you can tolerate cheap products caused by slow delivery rate and invalid factors such as commitment, then my product cheaper than a U.S. dollar, 10000PCS you earn a 10000 dollars, if unable to face the market supply in terms of a loss you want to do a few 10000

3, client: I do not care what the price of services, you just give me the cheapest products, the other that everything I have (this is similar to face freight supplier, regardless of what the ship, as long as cheap, because the loss of the list without considering other factors)

Supplier: No problem, two years later I took delivery of products to your hands, according to this price, then

4, the customer: Can you look for improvements to product quality or delivery efficiency, my customers are not very satisfied with current services

Suppliers: Of course, if you can raise prices, then, the company will be happy to coordinate service standards to meet your customer's expectations

Five, the customer: I want to be your exclusive agent, whether a discount price

Supplier: the company sold to XX prices more expensive than your

6, the customer: I will order an increase in the future the number of products, and now can talk about the price adjustment

Supplier: This is the most preferential price, and even a year after the volume of orders increased by 5 times, I still sell at this price. Because my competitors to similar compromise your customers, after a year after not only failed to return for more extensive, while in decline. My vested interest is to ensure that orders to break even now and in the future is that your vested interest is to obtain greater profit margins. If, as these orders affect the long-term cooperative relationship, after the replacement supplier, it is difficult to obtain such co-operation as they are now

7, client: I got from your competitors get the information, you sold me the same products and their ingredients are the same, why did they give me USD2.5/PCS, which you want to have to give me USD3 / PCS, in accordance with 2.5 if you can not deal, I am inclined to list next to the XX

Supplier: No problem, I if they can provide similar services (their list), the price elasticity of the differences in services, I do not think you can get cheap 0.5 U.S. dollars, more efficient delivery efficiency

8, the customer: I very much hope that cooperation can be labeled as an agreement for the first time, but the BOSS says USD10/PCS money orders only in accordance with contract

Supplier: I also hope to establish cooperation agreements, but our BOSS have also said that this order only in accordance with USD12/PCS sell, why not let managers give any talks between the organic, I am very happy to be your company's information to the executives quoted, and I also hope that you will be able to re-consultation and the BOSS really necessary because the differences between two U.S. dollars to give up the 1.3 billion Chinese market

9, the customer: how can be the first time from your supplier will appear here, flights were delayed, this time to Hong Kong in the late show a loss too great, I strongly ask you to compensation, at the same time telling the industry ban on all partners in your company purchase, if you can not follow USD3/PCS (PI on USD10/PCS) sold us the words of

Suppliers: Over the past 10 years we have received many complaints from customers, but for this reason that we can not accept complaints, let alone the flight delay was because there are other suppliers of goods, there is not result in damage to the goods listed in warehouses, had temporary affiliated transshipment port. I think that compared to the entire ship sank, you prefer the goods arrive safely, as far as I know, with the voyage of the cargo, there are XXX, XXX, XXX of goods, now that their goods are in the seabed to visit for you and the Introduction not better sales market Mody. This loss is relative, you are the same to me

10, customers: We are ready to buy three small cabinet lighting, the price try to achieve a USD2.5/PCS

Supplier: Re-purchase of 30 cabinets prices are still way, if you can advance the fight over money are the words, in fact, from 4 months ago, linked to the present, a total of only to my next order of 500KG

11, the customer: Some do this product's friends read your company's samples, I feel better not talk Meisha novel where quality and technology, USD3/PCS then why not come down a bit

Supplier: Then why not let me talk to them directly and

12, the customer: Through the Internet we know that your company is not the actual manufacturer, we hope to co-operate directly with the production, rather than your company

Suppliers: the fact that you search for information that only our company's overseas sales department, and perhaps address and telephone number is not, as you can see it, but the fact is that this sector since three years ago, started to operate at the same time to develop all of the plant export prices. I believe that you would much prefer to look through our co-operation rather than direct factory, if you want to get a higher offer than it is now, I will give you direct contact plant manager

13, the customer: I am busy, sorry, there is the price is reported that co-reverted

Supplier: Then you have the time of re-pricing, etc.

14, client: I'll be going to a meeting, and the company this will be a comprehensive report on procurement operations, trouble will now give me the best price (in this plant to find freight forwarding companies and foreign trade, said the same reason, even all know that virtual , but there are almost always taken in)

Suppliers: it would immediately contract it, the price before you get to the conference room is the best, but I can not guarantee that your company after discussions at this price is still valid (Of course, you must make it clear your offer is very attractive a result, there will be no other supplier to entanglement customers)

15, the customer: I am sorry, but we are also brokers, but also to determine the order in accordance with the tender nature of the progress in the hope that the Secretary can give me a competitive quote

Suppliers: (Half an hour later) clearly shows the USD2.5/PCS this contract is to be used for this auction, whether in the future success of your company bid, the bid invalid (very simple, he and his the profits of its customers is one thing, you and his profit is another matter, he traded in accordance with 2.6, then you can follow the 2.55 required in the future of its deal, otherwise difficult for him to change supplier in a short time The minimum bidding strategies do not use less than a last resort!)

16, the customer: There's this way, since transactions can not be in accordance with USD10, then still have to thank you for your product pricing

Supplier: no matter how this price we can not do, but also no longer necessary to waste your or my time. If you can find your ideal price, of course in one or two or more suppliers in the selection, each vendor until the contract price may have become quite marginal in their side, I think you In my orders should be higher than the probability of future spoon inquiry. Why do not give you a few days closure EMAIL, hope to hear good news

17, the customer: You included me in their own exclusive terms do

Supplier: If everyone Let me quote, and have shown keen interest to do the exclusive agent, light enough I shop mattress agency agreement, and in fact this land of China should be more international famous brands have emerged, valuable Secretary, however, nearly five years in Southeast Asia or mainland China there is no piece of any further action, more products are sold to the Middle East. We have a good agent in the Middle East, able to complex products in a short time allocated to the neighboring countries. So, if you want to be that we in the Middle East, such as the exclusive UAE agent, at least I would like to know whether this link can be excellent in the present agents. If you can, the bilateral contracts flew into force, you get the price will allow you to get more market share in the UAE, but also no need to consult the price again

18, client: in any case the next Monday I have to get these samples

Supplier: Even Monday I can deliver door, more than one month to the payment terms and conditions of stalemate, if I really let you get these in the Monday samples, are you willing to pay the costs of xxx and all money immediately to fight over (This will test your forwarding a)

, 19, client: Do not you think this price is very normal in your country, do not competitive

Supplier: Of course, so the price is still not competitive to your ABC company in my orders

Of 20, the customer: There is now five vendors in the final bidding stage, and from the comprehensive level for your company's purchasing department have not been on the procurement plan, I can only say SORRY

Suppliers: Purchasing Department did not plan to purchase from me, I think you have such a plan, if you can put in orders, I can give you USD8 price, and you can be the price of the company around USD10, there should be co-operation opportunity

Of 21, the customer: USD2, or else to another on the next single plants

Supplier: USD5, 1 minute is USD6, you would have to ask the next

(When necessary, to learn to abandon the deal, in fact, spying on your client keep the prices down is just the psychological bottom line)

, 22, the customer: Purchasing Department is currently intend to change suppliers, have any good suggestions do

Suppliers: the supplier prior to what is wrong place to do

(If you do not know what standards to achieve, look at what the next customers expect services)

23, the customer: To tell the truth, your price is very attractive, compared to my present supplier, but he and I worked together for three years, it is very difficult to break such a partnership. If you want I'll give you list, you can give me on this basis do cheaper

Supplier: Of course you can, now just give me orders

24, at the exhibition site (such as lighting show)

Customer: Do not you think the lights are too bright and do stand, I looked some glare, can reduce the next

Suppliers: I think so, but today's furnishings, as Shanghai Masters Cup as I think the audience can endure bar you should be no exception. We have successfully Masters Cup finalists lighting design preparation, today is nothing more than for others unable to reach the Masters Cup in Shanghai watching the atmosphere under the customer experience. You see, this product ... ... Here are copies of profiles, at the same time give you a Masters Cup monuments (the whole back of his bar)

25, the customer: I have never asked other suppliers, I took samples of fees, in the past and will not pay will not pay

Suppliers: You see, I did not let you pay the sample fee, in fact, if you are interested in as my company's exclusive agent, you can note that, under certain terms, roughly means that: if one year, the cumulative sales of more than 500 degrees million dollars, I Division will assume all of the mold charges, otherwise, the terms of the ancillary provisions as agent, agent side will pay 70% of the open-mold fee. You see, regardless of whether you meet agency standards, only to pay 70% of the mold charges, and your other suppliers if it can provide the service. If you are satisfied, then we can get started right away

26, in the factory tour

Customer: a bit noisy ah, can not say that out loud point, to not go to my hotel downstairs coffee bar slowly to talk about (isolate you, convenient for him)

Supplier: Very sorry, my office is on the bend in front of 15M, you can go there, sound effect was very good

27, to the restaurant on the road

Customer: This is Gordon I ask, do not polite, rarely come to Shanghai, let me play the host

Supplier: (Do not feel guilty, though you ask customers to eat, but people treat you to dinner, do not sweep our customers Xing, though contrary to common sense) Why do Chinese restaurant not far from there you can go there to eat, that is, slightly a little spicy. If the taste heavy, opposite the well house restaurant. You can see from afar do not taste the dishes back is not worth the first Qu Najia Chinese restaurant to see it, because I often eat.

I often eat because ... ... slowly diverted to your products.

After dinner: the bar just that taste good, or else try the next sample of my company, maybe your customers will love

28, in the conference room, the customer had just sat down to come up with other competitors on the information, not yet open

Suppliers: If you think my product is not good, not far away in Germany came to visit, I think I have to better than XXX in front of you on the LIST of places, why not put away those things that we Kanxia technical information it

29, client: Last time I called over, you do not, your colleague answered the telephone, I think you are all business, when he promised this product turnover of 30 dollars, you now give me 50 dollars too much, and I to withdrawals, he said. What I forgot to name, as if what it called LISA

Suppliers: Do you set called LISA, if it is her, I think we would consider re-pricing

Customer: Yes, yes, that is called LISA

Supplier: So sorry, LISA2 months ago resigned from the Committee (even if your company really have called LISA)

30, the customer: We are Saudi Arabia's largest buyers of sanitary supplies, your price is not that competitive

Suppliers: We are the best services, sanitary ware supplier, you do not think I'll give you the price already includes one-year exclusive distribution rights, plus a six-year commitment to rework a free open-mold Yao Fei

This price is not that competitive, then we like to give you very competitive price, of course, you want to lose these value-added services,