The following is based on marketing starting point to write some of the ways, not all enterprises are valid, you can choose an appropriate article
1, customer: I am not going to pay more for the cost of this order, nor accept the other provisions of the
Supplier: Next week lead time if you find on other suppliers, we are happy to produce half of the goods sent to another supplier in the hands, sent to you together. However, the present situation, it is necessary for whom the price increase, if the equipment is still intact so. Now the introduction of a new production line, the marginal cost of product up, and the same amount will be paid you more, then why do not want to look at more efficient production rate can make you better than your competitors control the market
2, customer: I can easily get from other suppliers for better price
Suppliers: Of course, If you can tolerate cheap products caused by slow delivery rate and invalid factors such as commitment, then my product cheaper than a U.S. dollar, 10000PCS you earn a 10000 dollars, if unable to face the market supply in terms of a loss you want to do a few 10000
3, client: I do not care what the price of services, you just give me the cheapest products, the other that everything I have (this is similar to face freight supplier, regardless of what the ship, as long as cheap, because the loss of the list without considering other factors)
Supplier: No problem, two years later I took delivery of products to your hands, according to this price, then
4, the customer: Can you look for improvements to product quality or delivery efficiency, my customers are not very satisfied with current services
Suppliers: Of course, if you can raise prices, then, the company will be happy to coordinate service standards to meet your customer's expectations
Five, the customer: I want to be your exclusive agent, whether a discount price
Supplier: the company sold to XX prices more expensive than your
6, the customer: I will order an increase in the future the number of products, and now can talk about the price adjustment
Supplier: This is the most preferential price, and even a year after the volume of orders increased by 5 times, I still sell at this price. Because my competitors to similar compromise your customers, after a year after not only failed to return for more extensive, while in decline. My vested interest is to ensure that orders to break even now and in the future is that your vested interest is to obtain greater profit margins. If, as these orders affect the long-term cooperative relationship, after the replacement supplier, it is difficult to obtain such co-operation as they are now
7, client: I got from your competitors get the information, you sold me the same products and their ingredients are the same, why did they give me USD2.5/PCS, which you want to have to give me USD3 / PCS, in accordance with 2.5 if you can not deal, I am inclined to list next to the XX
Supplier: No problem, I if they can provide similar services (their list), the price elasticity of the differences in services, I do not think you can get cheap 0.5 U.S. dollars, more efficient delivery efficiency
8, the customer: I very much hope that cooperation can be labeled as an agreement for the first time, but the BOSS says USD10/PCS money orders only in accordance with contract
Supplier: I also hope to establish cooperation agreements, but our BOSS have also said that this order only in accordance with USD12/PCS sell, why not let managers give any talks between the organic, I am very happy to be your company's information to the executives quoted, and I also hope that you will be able to re-consultation and the BOSS really necessary because the differences between two U.S. dollars to give up the 1.3 billion Chinese market
9, the customer: how can be the first time from your supplier will appear here, flights were delayed, this time to Hong Kong in the late show a loss too great, I strongly ask you to compensation, at the same time telling the industry ban on all partners in your company purchase, if you can not follow USD3/PCS (PI on USD10/PCS) sold us the words of
Suppliers: Over the past 10 years we have received many complaints from customers, but for this reason that we can not accept complaints, let alone the flight delay was because there are other suppliers of goods, there is not result in damage to the goods listed in warehouses, had temporary affiliated transshipment port. I think that compared to the entire ship sank, you prefer the goods arrive safely, as far as I know, with the voyage of the cargo, there are XXX, XXX, XXX of goods, now that their goods are in the seabed to visit for you and the Introduction not better sales market Mody. This loss is relative, you are the same to me
10, customers: We are ready to buy three small cabinet lighting, the price try to achieve a USD2.5/PCS
Supplier: Re-purchase of 30 cabinets prices are still way, if you can advance the fight over money are the words, in fact, from 4 months ago, linked to the present, a total of only to my next order of 500KG
11, the customer: Some do this product's friends read your company's samples, I feel better not talk Meisha novel where quality and technology, USD3/PCS then why not come down a bit
Supplier: Then why not let me talk to them directly and
12, the customer: Through the Internet we know that your company is not the actual manufacturer, we hope to co-operate directly with the production, rather than your company
Suppliers: the fact that you search for information that only our company's overseas sales department, and perhaps address and telephone number is not, as you can see it, but the fact is that this sector since three years ago, started to operate at the same time to develop all of the plant export prices. I believe that you would much prefer to look through our co-operation rather than direct factory, if you want to get a higher offer than it is now, I will give you direct contact plant manager
13, the customer: I am busy, sorry, there is the price is reported that co-reverted
Supplier: Then you have the time of re-pricing, etc.
14, client: I'll be going to a meeting, and the company this will be a comprehensive report on procurement operations, trouble will now give me the best price (in this plant to find freight forwarding companies and foreign trade, said the same reason, even all know that virtual , but there are almost always taken in)
Suppliers: it would immediately contract it, the price before you get to the conference room is the best, but I can not guarantee that your company after discussions at this price is still valid (Of course, you must make it clear your offer is very attractive a result, there will be no other supplier to entanglement customers)
15, the customer: I am sorry, but we are also brokers, but also to determine the order in accordance with the tender nature of the progress in the hope that the Secretary can give me a competitive quote
Suppliers: (Half an hour later) clearly shows the USD2.5/PCS this contract is to be used for this auction, whether in the future success of your company bid, the bid invalid (very simple, he and his the profits of its customers is one thing, you and his profit is another matter, he traded in accordance with 2.6, then you can follow the 2.55 required in the future of its deal, otherwise difficult for him to change supplier in a short time The minimum bidding strategies do not use less than a last resort!)
16, the customer: There's this way, since transactions can not be in accordance with USD10, then still have to thank you for your product pricing
Supplier: no matter how this price we can not do, but also no longer necessary to waste your or my time. If you can find your ideal price, of course in one or two or more suppliers in the selection, each vendor until the contract price may have become quite marginal in their side, I think you In my orders should be higher than the probability of future spoon inquiry. Why do not give you a few days closure EMAIL, hope to hear good news
17, the customer: You included me in their own exclusive terms do
Supplier: If everyone Let me quote, and have shown keen interest to do the exclusive agent, light enough I shop mattress agency agreement, and in fact this land of China should be more international famous brands have emerged, valuable Secretary, however, nearly five years in Southeast Asia or mainland China there is no piece of any further action, more products are sold to the Middle East. We have a good agent in the Middle East, able to complex products in a short time allocated to the neighboring countries. So, if you want to be that we in the Middle East, such as the exclusive UAE agent, at least I would like to know whether this link can be excellent in the present agents. If you can, the bilateral contracts flew into force, you get the price will allow you to get more market share in the UAE, but also no need to consult the price again
18, client: in any case the next Monday I have to get these samples
Supplier: Even Monday I can deliver door, more than one month to the payment terms and conditions of stalemate, if I really let you get these in the Monday samples, are you willing to pay the costs of xxx and all money immediately to fight over (This will test your forwarding a)
, 19, client: Do not you think this price is very normal in your country, do not competitive
Supplier: Of course, so the price is still not competitive to your ABC company in my orders
Of 20, the customer: There is now five vendors in the final bidding stage, and from the comprehensive level for your company's purchasing department have not been on the procurement plan, I can only say SORRY
Suppliers: Purchasing Department did not plan to purchase from me, I think you have such a plan, if you can put in orders, I can give you USD8 price, and you can be the price of the company around USD10, there should be co-operation opportunity
Of 21, the customer: USD2, or else to another on the next single plants
Supplier: USD5, 1 minute is USD6, you would have to ask the next
(When necessary, to learn to abandon the deal, in fact, spying on your client keep the prices down is just the psychological bottom line)
, 22, the customer: Purchasing Department is currently intend to change suppliers, have any good suggestions do
Suppliers: the supplier prior to what is wrong place to do
(If you do not know what standards to achieve, look at what the next customers expect services)
23, the customer: To tell the truth, your price is very attractive, compared to my present supplier, but he and I worked together for three years, it is very difficult to break such a partnership. If you want I'll give you list, you can give me on this basis do cheaper
Supplier: Of course you can, now just give me orders
24, at the exhibition site (such as lighting show)
Customer: Do not you think the lights are too bright and do stand, I looked some glare, can reduce the next
Suppliers: I think so, but today's furnishings, as Shanghai Masters Cup as I think the audience can endure bar you should be no exception. We have successfully Masters Cup finalists lighting design preparation, today is nothing more than for others unable to reach the Masters Cup in Shanghai watching the atmosphere under the customer experience. You see, this product ... ... Here are copies of profiles, at the same time give you a Masters Cup monuments (the whole back of his bar)
25, the customer: I have never asked other suppliers, I took samples of fees, in the past and will not pay will not pay
Suppliers: You see, I did not let you pay the sample fee, in fact, if you are interested in as my company's exclusive agent, you can note that, under certain terms, roughly means that: if one year, the cumulative sales of more than 500 degrees million dollars, I Division will assume all of the mold charges, otherwise, the terms of the ancillary provisions as agent, agent side will pay 70% of the open-mold fee. You see, regardless of whether you meet agency standards, only to pay 70% of the mold charges, and your other suppliers if it can provide the service. If you are satisfied, then we can get started right away
26, in the factory tour
Customer: a bit noisy ah, can not say that out loud point, to not go to my hotel downstairs coffee bar slowly to talk about (isolate you, convenient for him)
Supplier: Very sorry, my office is on the bend in front of 15M, you can go there, sound effect was very good
27, to the restaurant on the road
Customer: This is Gordon I ask, do not polite, rarely come to Shanghai, let me play the host
Supplier: (Do not feel guilty, though you ask customers to eat, but people treat you to dinner, do not sweep our customers Xing, though contrary to common sense) Why do Chinese restaurant not far from there you can go there to eat, that is, slightly a little spicy. If the taste heavy, opposite the well house restaurant. You can see from afar do not taste the dishes back is not worth the first Qu Najia Chinese restaurant to see it, because I often eat.
I often eat because ... ... slowly diverted to your products.
After dinner: the bar just that taste good, or else try the next sample of my company, maybe your customers will love
28, in the conference room, the customer had just sat down to come up with other competitors on the information, not yet open
Suppliers: If you think my product is not good, not far away in Germany came to visit, I think I have to better than XXX in front of you on the LIST of places, why not put away those things that we Kanxia technical information it
29, client: Last time I called over, you do not, your colleague answered the telephone, I think you are all business, when he promised this product turnover of 30 dollars, you now give me 50 dollars too much, and I to withdrawals, he said. What I forgot to name, as if what it called LISA
Suppliers: Do you set called LISA, if it is her, I think we would consider re-pricing
Customer: Yes, yes, that is called LISA
Supplier: So sorry, LISA2 months ago resigned from the Committee (even if your company really have called LISA)
30, the customer: We are Saudi Arabia's largest buyers of sanitary supplies, your price is not that competitive
Suppliers: We are the best services, sanitary ware supplier, you do not think I'll give you the price already includes one-year exclusive distribution rights, plus a six-year commitment to rework a free open-mold Yao Fei
This price is not that competitive, then we like to give you very competitive price, of course, you want to lose these value-added services,
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